TOP^
 
HOME

 

Seneca's Privacy Principles

Seneca's Privacy Principles guide our conduct in the collection, use, release and security of personal and confidential information we obtain as part of our business of providing and servicing commercial insurance products, including underwriting, policy administration, insurance claims adjusting, appraisal and loss control services. These principles define Seneca's commitment to the privacy and integrity of the information we accumulate, manage and store.

Who collects and has access to non-public personal information?

Personal information may be collected by and/or shared with employees of Seneca or by any of Seneca's authorized representatives, attorneys, or others who provide services to Seneca in connection with providing and servicing its commercial insurance products, such as claims administrators, independent appraisers, managed care providers, systems vendors, or similar service providers. Seneca requires service providers to honor the privacy principles in the handling of non-public personal information obtained through its business relationship with Seneca. Additionally, Seneca may disclose information to third parties as allowed by law; for example, in response to a subpoena or other order or inquiry of a court, regulator or governmental agency or to its insurers.

Why does Seneca need personal information and what do we do with it?

Seneca limits the collection, disclosure, and use of customer information to only what is needed to properly underwrite and service its insurance products, and/or to fulfill legal or regulatory requirements.

Seneca collects personal information solely for conducting its business of underwriting, servicing and administrating its insurance products including, but not limited to:

  • Underwriting and renewal of its commercial insurance products
  • Claims handling and adjusting, including investigation and payment of claims
  • Claims administration and reporting
  • Fraud detection and prevention
  • Loss Control
  • Complying with the law and reporting requirements
  • Business activities that Seneca may legally undertake

Seneca does not sell information to any third parties, and does not use it for marketing any of its insurance products.

What types of information are collected?

The type of information that Seneca collects varies according to the insurance product involved, and may include information we receive from you on applications and other forms; information we receive from your employer; information we receive from other sources such as motor vehicle reports.

Safeguarding your privacy

Access to non-public personal information is limited to those employees who specifically need such information to conduct their business responsibilities. If you conclude your relationship with us, we will continue to safeguard your privacy in accordance with the standards described in this notice. We maintain physical, electronic and procedural safeguards to protect non-public personal information.

About our Website

Our Website is used only to disseminate information. Seneca does not place electronic "cookies" in the browser files of any guests. We do not collect any individual information as a result of the public visiting the site. In other words, we may count how many times our site has been visited, but do not gather any personal information about the visitors. If you send us an email, your communication will identify you to us. However, we will only use the information you provide to respond to your inquiry. The privacy of communication over the Internet cannot be guaranteed. Seneca does not assume any responsibility for any loss or damage you may experience or incur by the sending of personal information over the Internet by or to Seneca.

ABOUT
NEWS
OFFICE LOCATOR
REPORTS & RATING
CAREERS
PROFIT CENTERS
FINANCIALS
REPORT A CLAIM
 

©2003-2010 Seneca Insurance Company, Inc. All rights reserved. This site has been created and is maintained by Seneca IT Department. | Legal Notice | Privacy
A Fairfax Company